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Our most commonly asked questions

What do you mean by a 6–12 month plan?

A staged approach. Foundations first (routine, barrier, consistency), then targeted steps layered in at the right time — so changes are gradual, sensible, and easier to maintain.

Is it really complimentary?

The assessment is complimentary. If you choose to proceed with any optional treatments or products, those are separate and explained upfront.

Can we talk about lasers and light treatments?

Yes. The nurse can explain the range of laser and light-based treatments we offer, what they’re commonly used for, and whether a dermatologist appointment is recommended before proceeding.

Can we talk about cosmetic injectables?

Yes. Cosmetic injectables can be discussed as part of an overall plan, including whether they’re likely to fit your goals and what the next step would be.

What should I bring?

A quick list of what you use on your skin (or photos of the products) and your top one or two goals.