- Advanced dermatology equipment
- Fully qualified dermatologists
- Comprehensive range of treatments
Acne scarring
What is acne scarring, and what are the types?
Acne scarring develops when inflammation from active acne disrupts the normal wound-healing process. As the skin repairs, it may produce too little collagen (leading to indentations) or too much (resulting in raised, thickened scars). Changes in blood vessels or melanin activity can also leave red or brown marks after breakouts settle.
Because each scar type forms through a different structural change in the skin, the most suitable treatment depends on the depth of tissue involvement, the degree of collagen disruption and the presence of vascular or pigment changes. All these factors and changes mean that having your skin assessed by a dermatologist who can recommend the best treatment and approach is essential for long-term results.
Below is an overview of the main types of acne scarring and how they are typically managed.
The scars
Understanding your scars
Icepick Scars
Icepick scars are narrow, deep scars that extend into the lower layers of the skin, making them some of the most difficult acne scars to treat. At our clinic, we use a combination of specialised treatments to achieve noticeable improvements.
Recommended treatments:
TCA CROSS — a targeted chemical reconstruction method that uses trichloroacetic acid to gently break down underlying scar tissue and stimulate new collagen production deep within the scar. This technique helps “fill in” the scar over time, improving texture and reducing depth.
CO₂ Laser Resurfacing — for larger and more extensive icepick scars, CO₂ resurfacing laser can be used to smooth the skin’s surface and support deeper skin renewal.
Rolling Scars
Rolling scars are broad depressions with sloping edges that give the skin a wavy, uneven appearance. They’re caused by fibrous bands of tissue pulling the skin down from below and are often the result of long-term, untreated inflammatory acne.
Recommended treatments:
CO₂ Laser Resurfacing – Recommended to refine skin texture and stimulate collagen production. The goal is to release tension beneath the scar and restore a more even skin surface.
Subcision – A minor surgical procedure that breaks the fibrous bands pulling the skin down and creating a wavy appearance. This allows the skin to lift and smooth out over time.
CO₂ laser resurfacing and subcision are often performed in combination to achieve optimal results.
Boxcar Scars
Boxcar scars are broad, shallow depressions with well-defined edges. They often form after severe acne and are particularly noticeable under certain lighting due to uneven skin texture.
Recommended treatments:
Subcision – This technique involves using a fine needle to release the fibrous bands that tether the scar to deeper layers of the skin. This helps lift the scar and create a smoother surface.
Punch Excision – For deep and well-defined scars, punch excision can be used to surgically remove the scar tissue. The area is then closed with a small stitch or allowed to heal naturally.
CO₂ Laser Resurfacing – A fractional or fully ablative CO₂ laser is used to precisely remove damaged skin layers and stimulate collagen production. This helps soften sharp scar edges, improve skin texture, and promote long-term skin renewal.
To achieve the best results, our specialists may combine these treatment options to gently smooth scar edges and enhance overall skin texture.
Hypertrophic scars
Hypertrophic scars are raised, thickened scars that form when the body produces too much collagen during the healing process. Unlike other acne scars, these don’t sink into the skin — instead, they appear as firm, elevated bumps that may be red or flesh-toned. They’re more likely to develop after severe or inflamed acne, particularly on the chest, back, jawline, or shoulders.
Recommended treatments:
Intra-lesional injections – Corticosteroids are injected directly into the scar to reduce inflammation and collagen production. Over a series of treatments, this helps flatten the scar and soften its texture. For particularly stubborn scars, we may also combine intra-lesional injections with DermaV vascular laser therapy to help speed up resolution.
Surgical revision – In selected cases, especially where the scar is particularly thick or resistant to injections, surgical excision may be performed to remove the scar tissue. This is usually followed by preventative treatments—such as steroid injections to minimise the risk of recurrence.
Icepick Scars
Icepick scars are narrow, deep scars that extend into the lower layers of the skin, making them some of the most difficult acne scars to treat. At our clinic, we use a combination of specialised treatments to achieve noticeable improvements.
Recommended treatments:
TCA CROSS — a targeted chemical reconstruction method that uses trichloroacetic acid to gently break down underlying scar tissue and stimulate new collagen production deep within the scar. This technique helps “fill in” the scar over time, improving texture and reducing depth.
CO₂ Laser Resurfacing — for larger and more extensive icepick scars, CO₂ resurfacing laser can be used to smooth the skin’s surface and support deeper skin renewal.
Rolling Scars
Rolling scars are broad depressions with sloping edges that give the skin a wavy, uneven appearance. They’re caused by fibrous bands of tissue pulling the skin down from below and are often the result of long-term, untreated inflammatory acne.
Recommended treatments:
CO₂ Laser Resurfacing – Recommended to refine skin texture and stimulate collagen production. The goal is to release tension beneath the scar and restore a more even skin surface.
Subcision – A minor surgical procedure that breaks the fibrous bands pulling the skin down and creating a wavy appearance. This allows the skin to lift and smooth out over time.
CO₂ laser resurfacing and subcision are often performed in combination to achieve optimal results.
Boxcar Scars
Boxcar scars are broad, shallow depressions with well-defined edges. They often form after severe acne and are particularly noticeable under certain lighting due to uneven skin texture.
Recommended treatments:
Subcision – This technique involves using a fine needle to release the fibrous bands that tether the scar to deeper layers of the skin. This helps lift the scar and create a smoother surface.
Punch Excision – For deep and well-defined scars, punch excision can be used to surgically remove the scar tissue. The area is then closed with a small stitch or allowed to heal naturally.
CO₂ Laser Resurfacing – A fractional or fully ablative CO₂ laser is used to precisely remove damaged skin layers and stimulate collagen production. This helps soften sharp scar edges, improve skin texture, and promote long-term skin renewal.
To achieve the best results, our specialists may combine these treatment options to gently smooth scar edges and enhance overall skin texture.
Hypertrophic scars
Hypertrophic scars are raised, thickened scars that form when the body produces too much collagen during the healing process. Unlike other acne scars, these don’t sink into the skin — instead, they appear as firm, elevated bumps that may be red or flesh-toned. They’re more likely to develop after severe or inflamed acne, particularly on the chest, back, jawline, or shoulders.
Recommended treatments:
Intra-lesional injections – Corticosteroids are injected directly into the scar to reduce inflammation and collagen production. Over a series of treatments, this helps flatten the scar and soften its texture. For particularly stubborn scars, we may also combine intra-lesional injections with DermaV vascular laser therapy to help speed up resolution.
Surgical revision – In selected cases, especially where the scar is particularly thick or resistant to injections, surgical excision may be performed to remove the scar tissue. This is usually followed by preventative treatments—such as steroid injections to minimise the risk of recurrence.
Colours
Different types of colours
Red Scars
Redness left behind after acne — known as post-inflammatory erythema — is a common concern we treat. It can be stubborn and affect confidence long after breakouts have cleared.
Recommended treatments:
Vascular Laser – Our specialists use the DermaV vascular laser, a gentle treatment that works by dissolving the microscopic vessels contributing to redness. This helps calm the skin and restore a more even tone. It’s suitable for most skin types and is well tolerated, with minimal downtime.
Brown Scars
Brown marks left behind after acne — known as post-inflammatory hyperpigmentation (PIH) — are especially common in darker skin types. These marks can linger for years if not properly treated.
Recommended treatments:
We use the Pico Pro laser — a state-of-the-art, Korean-made picosecond device — to safely and effectively fade pigmentation without damaging the surrounding skin. This advanced laser delivers ultra-short pulses that break down excess melanin while stimulating skin repair, helping to restore a clearer, more even complexion.
The Pico Pro is especially well-suited for treating PIH in darker skin types, offering powerful results with minimal risk of irritation or rebound pigmentation. A series of treatments is usually recommended, with most patients noticing visible improvement in tone and clarity over time.
Our evidence-based acne scarring treatments
Treatment
Designed for
What it involves
# of sessions
Recovery
Suitable skin types
Cost
Treatment types
Chemical Peel
Best for: Ice Pick Scars
This is a precision chemical peel technique used to treat individual scars by applying a high-concentration Chemical Peel solution directly into each scar. The treatment stimulates deep collagen production, helping the scar gradually fill in and smooth out over time.
Your specialist will apply the Chemical Peel using an ultra-fine brush to precisely target the base of each scar. The treated areas will initially turn white for around 24 hours, then begin the healing process. Within 24–48 hours, tiny erosions may form, followed by redness that typically resolves over 7–10 days.
Who it’s for: Suitable for patients with deep icepick scars who prefer a precise, low-downtime treatment targeting individual scars.
Treatment plan: 3-6 sessions
Downtime: 5–7 days
Recommended skin types: All skin types
CO2 resurfacing
Best for: Ice Pick, Boxcar, and Rolling Scars
Considered the gold standard in acne scar revision, this powerful resurfacing laser removes damaged and scarred skin layers while stimulating new collagen production. It is especially effective for deep ice pick scars, rolling scars, and textural irregularities, helping to create a smoother, more even skin surface.
The procedure typically takes 30–60 minutes and is performed under light sedation with facial nerve blocks. Downtime usually ranges from 7 to 14 days.
Who it’s for: This treatment is ideal for patients with significant scarring who are seeking the most intensive approach to scar reduction and are willing to invest the downtime for optimal results.
Treatment plan: 1–2 sessions
Downtime: 7–14 days
Recommended skin types: Light to medium skin tones
Subcision
Best for: Boxcar, Rolling, and Deep Ice Pick Scars
A minor surgical procedure that uses a fine needle to break the fibrous bands pulling the skin downward. By releasing these tethers, the indentation lifts, allowing the skin to smooth out more evenly over time.
Your specialist will perform this treatment under local anaesthetic. You may feel some tugging or pressure during the procedure as the scars are released. The treatment typically takes around 10–15 minutes.
Subcision is often combined with other treatments — such as dermal fillers or CO₂ laser resurfacing — to enhance results.
Who it’s for: Ideal for patients seeking noticeable improvement in skin texture with minimal downtime, especially those with tethered or indented scars.
Treatment plan: 1–2 sessions
Downtime: 2–3 days of bruising and swelling
Recommended skin types: All skin types
Surgical revision
Best for: Deep boxcar scars, tethered rolling scars, hypertrophic or wide scars
A precise surgical technique used to treat individual deep or broad scars. Methods such as punch excision or elliptical excision are used to remove or release dense scar tissue. These approaches help flatten raised scars, release tethered areas, and smooth the overall skin texture. Surgical revision is often paired with laser resurfacing to enhance final results.
Treatment is performed in-clinic under local anaesthetic. Your dermatologist will use meticulous techniques to minimise scarring and optimise cosmetic outcomes.
Who it’s for: Ideal for patients with deep or wide scars that may not fully respond to laser or chemical treatments alone.
Treatment plan: 1 session (often combined with adjunctive resurfacing)
Downtime: 7–14 days (depending on closure type and location)
Recommended skin types: All skin types
Vascular laser
Best for: Red post-acne marks (Post-Inflammatory Erythema)
A focused vascular laser treatment that targets persistent redness left behind after acne. The DermaV laser works by shrinking the microscopic blood vessels responsible for red marks, helping to calm inflammation and restore a more even skin tone—without damaging surrounding tissue.
Each session takes around 15 minutes. You may experience mild redness and swelling for 1–2 days as your skin begins to settle and improve.
Who it’s for: Ideal for patients with early-stage acne scarring and visible redness looking to achieve a clearer, more even complexion.
Treatment plan: 3–6 sessions
Downtime: 24–48 hours of mild swelling or redness
Recommended skin types: All skin types
Pico laser
Best for: Brown pigmentation (Post-Inflammatory Hyperpigmentation)
A gentle yet powerful laser that targets excess melanin in the skin without causing heat damage. The PicoSure Pro laser is safe for darker skin tones and effectively fades stubborn pigmentation left behind after acne, helping to restore an even, balanced complexion.
Treatments take around 15–20 minutes and are often performed with topical numbing cream applied one hour prior. You may notice mild redness for 1–2 days, with gradual brightening over the following week.
Who its for: Perfect for patients wanting to safely treat pigmentation and achieve clearer, more luminous skin.
Treatment plan: 3–6 sessions
Downtime: 24–48 hours of mild redness or flaking
Recommended skin types: All skin types, including darker tones
Welcome to DERM Skin Specialists
Meet Dr Mitchell Robinson
Dr Mitchell Robinson is a Brisbane-based Specialist Dermatologist (FACD) and dual medical specialist with advanced experience in acne scarring, laser rejuvenation/resurfacing, and pigmentation and melasma. He is known for his tailored approach to complex laser work and his commitment to evidence-based care.
As a clinical presenter and Signature Partner for Cynosure–Lutronic, one of Korea’s leading laser companies and through training across South Korea, Singapore, Vietnam, and Thailand, he lectures on advanced laser protocols, treatment planning, and safe laser practice. He brings this depth of experience to DERM Skin Specialists, guiding care with current laser methods and years of focused learning.
Qualifications & Professional Background
- Specialist Dermatologist (FACD)
- Dual medical specialist
- Master of Medicine
- Fellowship experience in cutaneous oncology, complex scarring, and laser surgery
- Tertiary-hospital laser-accredited clinician
- Educator of dermatology trainees in laser and procedural dermatology
- Experienced in surgical, laser, and cosmetic dermatology
Not seeing improvement with over-the-counter products?
Acne scarring can affect anyone who has experienced severe or persistent acne, especially those with deeper scarring. Whether your scars are the result of cystic acne, post-inflammatory hyperpigmentation, or other types of acne, effective treatment is available.
Typically, patients with moderate to severe acne scarring will benefit most from professional treatments, especially if over-the-counter products haven’t provided noticeable improvement. If you're looking to reduce the appearance of scars and restore smoother, more even skin, this treatment can be highly effective for you.
What to expect during your acne scarring treatment
Every medical procedure carries risks, and your practitioner will discuss these with you in detail before treatment. Possible side effects vary depending on the technique used, but may include temporary discomfort, swelling, redness or bruising in the treated area. Some treatments can cause short-term pigment changes or sensitivity as the skin heals.
More uncommon risks include infection or allergic reactions. Certain treatments may not be suitable during pregnancy, while breastfeeding, or for people with underlying neuromuscular or systemic conditions.
During your consultation, we review your medical history, assess your skin and outline the potential risks, expected recovery time and aftercare required to support a safe treatment process.
Before & afters
Our most commonly asked questions
A staged approach. Foundations first (routine, barrier, consistency), then targeted steps layered in at the right time — so changes are gradual, sensible, and easier to maintain.
The assessment is complimentary. If you choose to proceed with any optional treatments or products, those are separate and explained upfront.
Yes. The nurse can explain the range of laser and light-based treatments we offer, what they’re commonly used for, and whether a dermatologist appointment is recommended before proceeding.
Yes. Cosmetic injectables can be discussed as part of an overall plan, including whether they’re likely to fit your goals and what the next step would be.
A quick list of what you use on your skin (or photos of the products) and your top one or two goals.
No. This is cosmetic-focused.
If your skin issue persists after over-the-counter creams or GP advice, it’s time to see a specialist. We’ll review your history, examine your skin and explain what’s going on in clear terms.
Melasma is often triggered by hormonal changes, sun exposure, and genetic factors. It appears as dark patches, usually on the face, and can be persistent without specialist treatment.
Rosacea is caused by a combination of genetic and environmental factors. Triggers can include sun exposure, stress, temperature changes, certain foods, and hormonal fluctuations.
Rhinophyma is often linked to rosacea, a condition that causes redness and visible blood vessels on the face. It’s typically caused by a combination of genetics, inflammation, and environmental triggers like sun exposure or certain medications.
Any new, changing, or unusual spot should be checked — especially if it bleeds, itches, or grows over time. Look out for asymmetry, irregular borders, uneven colour, and diameter larger than 6mm. But some dangerous spots can look subtle, which is why regular checks with a dermatologist are vital.
Most patients begin to see noticeable improvement after just one treatment, though full results may take several weeks as your skin continues to heal. Multiple sessions are typically required for the best results.
LaseMD Ultra can be tailored to many skin types. Fully ablative CO₂ carries higher pigment-change risk in darker skin and may not be recommended.
Patients often notice benefit in a few days, with peak effect by two weeks. The effect usually lasts 4–6 months before gradually wearing off. Repeat treatment can help maintain control.
Most patients require a series of 3–6 sessions spaced several weeks apart, depending on the scar’s size and response to treatment.
Narrowband UVB uses a very specific wavelength of light that reduces inflammation safely without unnecessary UV exposure, making it more effective and better tolerated than traditional phototherapy.
Often, yes. Acne tends to relapse if treatment stops too early or if the long-term 'control' part is skipped.
The laser is precisely adjusted to suit your skin type and concern, delivering targeted pulses to break down pigmentation and promote clearer, more even skin. Treatments typically take 20–30 minutes and are performed with your comfort in mind.
Yes. We use advanced Korean Pico lasers designed to target pigmentation precisely, minimising risk and protecting healthy skin.
Common symptoms include persistent redness on the face, visible blood vessels, and irritation, often around the cheeks, nose, and forehead. If you're unsure, a consultation with a dermatologist can provide clarity and a proper diagnosis.
Yes, early-stage rhinophyma can often be treated with advanced lasers that target the thickened skin and reduce redness. Surgical intervention is typically reserved for more advanced cases where the nose shape has changed significantly.
Most people benefit from annual checks, but if you have a history of sun exposure, skin cancer, or a family history of melanoma, you may need more frequent monitoring. Your dermatologist will recommend the right schedule for you.
The number of treatments varies depending on the severity of your scarring. On average, 3 to 6 sessions are recommended, spaced a few weeks apart, to achieve optimal results.
Results are usually long-lasting, but skin continues to age. Maintenance care, sun protection, and occasional touch-ups help preserve improvement.
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Yes. Mild acne can still scar, especially if it’s persistent or picked.
Some consultations and treatments attract a Medicare rebate. We’ll let you know up front what you can claim and what your out-of-pocket costs will be.
Most patients require multiple sessions spaced weeks apart. The exact number depends on your skin type, melasma severity, and how your skin responds to treatment.
Yes. We use the latest laser technology designed specifically for rosacea, targeting redness and visible blood vessels with minimal side effects and downtime.
Results can be seen after just one treatment, but multiple sessions may be required, especially for more severe cases. Full results typically appear over several months as the skin heals and improves.
In most cases, a small biopsy will be taken during your appointment. It’s a quick and straightforward procedure done under local anaesthetic. If the result confirms skin cancer, we’ll explain your treatment options clearly and promptly.
Downtime is minimal. You may experience some redness or mild swelling post-treatment, which typically subsides within a few hours to a couple of days. Most patients can return to their normal activities immediately.
LaseMD Ultra: usually 2–3 days. CO₂: usually 1–2 weeks.
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No. Some patients do very well with topical therapy and/or device-based support. Oral options are considered when they’re the right fit, not by default.
Recovery depends on the technique used. Laser-only sessions often mean minimal downtime, while minor excisions or injections may need a week of gentle care.
Melasma can recur, especially with sun exposure or hormonal changes. That’s why ongoing management and sun protection are essential parts of care.
The number of treatments depends on the severity of your rosacea. Typically, patients require several sessions spaced a few weeks apart, with noticeable improvement after each treatment.
While rosacea can’t be completely cured, it can be effectively managed. Our treatments focus on controlling symptoms, preventing flare-ups, and helping you maintain clear, balanced skin long-term.
Downtime is minimal. You may experience redness or mild swelling for a few hours to a day after treatment, but most patients return to their normal activities immediately.
Yes. Many diagnostic and treatment procedures for skin cancer — including biopsies and surgical excisions — are eligible for Medicare rebates when performed by a dermatologist. We'll guide you through any costs and rebate options during your consultation.
Most skin cancer treatments are minimally invasive and well-tolerated. Some may involve small surgical excisions, which require short recovery times. We prioritise precision techniques to reduce scarring and keep downtime minimal.
Yes. Our treatments are safe for most skin types, and we tailor the approach based on your unique skin needs. During your consultation, we’ll assess your skin type and recommend the most suitable treatment for you.
No. Individual results vary and depend on skin type, concern treated, and healing response.sum
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They can have side effects, and those risks are taken seriously. In our clinic we often use gentler dosing and monitor properly, which is why many patients tolerate the course better than they expected.
Yes. After your initial assessment, we can plan combined sessions—for example, pigmentation correction and fine-line smoothing—to get you faster, lasting results.
Some melasma treatments provided by qualified dermatologists are eligible for Medicare rebates. We’ll discuss your options during your consultation.
While treatment can significantly improve the condition and prevent further progression, rhinophyma can return over time, especially if not managed properly. Ongoing care and lifestyle adjustments, such as sun protection, can help maintain results.
The cost of acne scarring treatment depends on several factors, including the severity of your scarring and the number of sessions required. On average, each session can range from $300 to $600. A full treatment plan may involve multiple sessions, typically 3 to 6, to achieve the best results.
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Results are usually long-lasting, but skin continues to age. Maintenance care, sun protection, and occasional touch-ups help preserve improvement.
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Sometimes they’re enough for milder patterns, but for many patients they work best as part of a combined plan — calming inflammation and helping early control while longer-term medical control builds.
From the moment you book your consultation, we focus on understanding your skin’s needs. During your first appointment, we’ll assess your skin, discuss your concerns, and develop a personalised treatment plan. We’ll then guide you through the process step-by-step, ensuring you feel confident and well-informed at every stage.
It’s used as part of an intensive program to settle inflammatory activity and speed visible improvement during the early phase of treatment.
We use the most advanced lasers in the world, custom-made in South Korea, designed to treat a variety of skin conditions with precision. These state-of-the-art lasers allow us to target the underlying issues with minimal discomfort and faster recovery times.
It’s supportive therapy used to calm the skin and reduce inflammation. It’s not a stand-alone cure, but it can be a useful adjunct.
We are fully qualified dermatologists, with certifications from the Australian College of Dermatology and recognised as opinion leaders in dermatology, particularly in partnership with Lutronics, a global leader in advanced dermatological equipment.
Some patients do, especially early on with certain medical and topical approaches. That’s one reason we often pair treatment with laser/light support.
It varies. Many people see change within weeks, but durable control usually takes a consistent plan over months.
No. We aim for major improvement and long-term control, and many patients do extremely well — but results vary and depend on acne type, adherence, and individual biology.
Tell us at booking. Some acne treatments are not suitable in pregnancy or when trying to conceive, and your plan needs to be adjusted safely.
Before & afters
Ready to take the next step in treating your acne scarring?
Whether it’s pigmentation, scarring, rosacea or skin cancer, we’ll provide a clear diagnosis and a treatment plan tailored to your skin’s needs. Call us today or book a consultation to start your specialist care.